Group portfolio
HCRG
11 active locations · 2 legal entities · brand BD377, as recorded by CQC
11
active sites
0
rated Inadequate
3
rated Requires improvement
0
not yet rated
58
deregistered sites (history)
Data as published by CQC to 8 Jul 2026 · source: CQC
Ratings mix vs England
Current overall ratings of the group's rated sites (11) against all England rated adult social care services — rated services only in both bars. What the ratings mean →
This group
73%
27%
All England (rated)
80%
15%
OutstandingGoodRequires improvementInadequateNot yet rated
What this operator's portfolio supports
Groups at least one of the operator's active locations is registered with CQC to support — registration facts, not a quality judgement, and not every site supports every group.
Older peoplePeople living with dementiaPeople with a physical disabilityPeople with mental health needsPeople with a learning disability or autistic peoplePeople with a sight or hearing impairmentYounger adults (under 65)Children and young people (0–18)People recovering from drug or alcohol dependencePeople with an eating disorderAnyone (no specific group)
Data as published by CQC to 8 Jul 2026 · source: CQC
All sites, riskiest first
Ordered Inadequate → Requires improvement → Not yet rated → Good → Outstanding, ratings verbatim with publication dates.
| Site | Overall rating (published) | Beds | Local authority | Type |
|---|---|---|---|---|
| Medacs Healthcare - London | Requires improvement, published 12 Mar 2020rating 3+ yrs old | — | Lewisham | Community based adult social care services |
| Medacs Healthcare PLC | Requires improvement, published 4 Mar 2023rating 3+ yrs old | — | Leeds | Community based adult social care services |
| Sugarman Health and Wellbeing - Leeds | Requires improvement, published 23 Jun 2022rating 3+ yrs old | — | Leeds | Community based adult social care services |
| Gorton Mill House | Good, published 15 Jan 2025 | — | Manchester | Community based adult social care services |
| Medacs Healthcare - Leicester | Good, published 11 Dec 2019rating 3+ yrs old | — | Leicestershire | Community based adult social care services |
| Medacs Healthcare Greater Manchester | Good, published 30 Jun 2021rating 3+ yrs old | — | Salford | Community based adult social care services |
| Medacs Healthcare Plc | Good, published 17 Jul 2025 | — | Bradford | Community based adult social care services |
| Medacs Homecare - Bristol | Good, published 3 Oct 2023 | — | Bristol, City of | Community based adult social care services |
| Sugarman Health and Wellbeing - Dorset | Good, published 22 Jun 2026 | — | Bournemouth, Christchurch and Poole | Community based adult social care services |
| Sugarman Health and Wellbeing - Liverpool | Good, published 4 Jul 2024 | — | Liverpool | Community based adult social care services |
| Sugarman Health and Wellbeing - Watford | Good, published 6 Mar 2026 | — | Hertfordshire | Community based adult social care services |
Data as published by CQC to 8 Jul 2026 · source: CQC
Deregistered sites of this group
| Site | Last rating (published) | Deregistered | Beds | Local authority |
|---|---|---|---|---|
| Frome Road | Good, published 2 Aug 2023 | 4 Jun 2024 | — | Bath and North East Somerset |
| Bath Supported Living Service | Good, published 16 Jun 2018rating 3+ yrs old | 4 Jun 2024 | — | Bath and North East Somerset |
| Complex Health Needs Service | Not yet rated | 30 Apr 2024 | — | Bath and North East Somerset |
| Medacs Healthcare - Beatrix House | Good, published 20 Nov 2018rating 3+ yrs old | 11 Jul 2023 | — | Tameside |
| Sugarman Health and Wellbeing - Birmingham | Good, published 7 Jan 2020rating 3+ yrs old | 7 Oct 2022 | — | Birmingham |
| Medacs Healthcare | Good, published 11 Feb 2020rating 3+ yrs old | 22 Sep 2022 | — | Cheshire East |
| Crawshaw Courts | Not yet rated | 13 Jan 2022 | — | Knowsley |
| CRG Homecare South Tyneside | Requires improvement, published 24 Apr 2021rating 3+ yrs old | 13 Jan 2022 | — | South Tyneside |
| The Maples | Not yet rated | 13 Jan 2022 | — | Knowsley |
| CRG Homecare - Wandsworth | Requires improvement, published 3 Feb 2021rating 3+ yrs old | 13 Jan 2022 | — | Wandsworth |
| CRG Homecare - Newcastle | Good, published 2 Feb 2019rating 3+ yrs old | 13 Jan 2022 | — | Newcastle upon Tyne |
| CRG Homecare - Salford | Requires improvement, published 5 Mar 2021rating 3+ yrs old | 13 Jan 2022 | — | Salford |
| CRG Homecare Lincolnshire | Requires improvement, published 6 Nov 2021rating 3+ yrs old | 13 Jan 2022 | — | Lincolnshire |
| CRG Homecare Southend on Sea | Good, published 18 Sep 2018rating 3+ yrs old | 13 Jan 2022 | — | Southend-on-Sea |
| CRG Homecare Clacton on Sea | Good, published 6 Oct 2018rating 3+ yrs old | 13 Jan 2022 | — | Essex |
| CRG Homecare - Bolton | Good, published 5 Sep 2018rating 3+ yrs old | 13 Jan 2022 | — | Bolton |
| CRG Homecare - Prescot | Good, published 4 Dec 2018rating 3+ yrs old | 13 Jan 2022 | — | Knowsley |
| CRG Homecare - Hammersmith | Good, published 20 May 2020rating 3+ yrs old | 13 Jan 2022 | — | Hammersmith and Fulham |
| CRG Homecare - Burnley | Requires improvement, published 20 Jan 2021rating 3+ yrs old | 13 Jan 2022 | — | Lancashire |
| CRG Homecare - Wolverhampton | Good, published 14 Nov 2019rating 3+ yrs old | 13 Jan 2022 | — | Wolverhampton |
| CRG Homecare - Rotherham | Good, published 5 Oct 2019rating 3+ yrs old | 13 Jan 2022 | — | Rotherham |
| CRG Homecare - Stoke | Good, published 31 May 2019rating 3+ yrs old | 13 Jan 2022 | — | Stoke-on-Trent |
| Sugarman Health and Wellbeing - Birmingham | Good, published 7 Jan 2020rating 3+ yrs old | 31 Aug 2021 | — | Birmingham |
| CRG Homecare Thurrock | Not yet rated | 29 Sep 2020 | — | Thurrock |
| CRG Homecare Hackney | Inadequate, published 14 Jan 2020rating 3+ yrs old | 29 Sep 2020 | — | Hackney |
| Sugarman Health and Wellbeing - Chelmsford | Good, published 21 Nov 2019rating 3+ yrs old | 8 Sep 2020 | — | Essex |
| CRG Homecare - Leicestershire | Requires improvement, published 16 Oct 2019rating 3+ yrs old | 17 Mar 2020 | — | Leicestershire |
| CRG Homecare - Sleaford | Inadequate, published 30 May 2019rating 3+ yrs old | 21 Nov 2019 | — | Lincolnshire |
| SouthSide Hub | Not yet rated | 12 Jul 2019 | — | Bath and North East Somerset |
| CRG Homecare Stockton | Inadequate, published 26 Jun 2019rating 3+ yrs old | 1 Jul 2019 | — | Stockton-on-Tees |
| CRG Homecare Southport | Not yet rated | 6 Jun 2019 | — | Sefton |
| CRG Homecare Liverpool | Requires improvement, published 20 Jun 2017rating 3+ yrs old | 20 Sep 2018 | — | Liverpool |
| CRG Homecare - Lincolnshire | Requires improvement, published 24 Feb 2017rating 3+ yrs old | 7 Aug 2018 | — | Lincolnshire |
| CRG Homecare Workington | Requires improvement, published 9 Aug 2017rating 3+ yrs old | 23 May 2018 | — | Cumberland |
| CRG Homecare - Salford | Not yet rated | 14 Sep 2017 | — | Salford |
| CRG Homecare - Nottingham | Good, published 12 Oct 2016rating 3+ yrs old | 6 Jul 2017 | — | Derbyshire |
| Medacs Healthcare Stafford | Requires improvement, published 4 Apr 2017rating 3+ yrs old | 11 Apr 2017 | — | Staffordshire |
| CRG Homecare - Hammersmith | Not yet rated | 16 Mar 2017 | — | Hammersmith and Fulham |
| CRG Homecare - Richmond | Good, published 17 Nov 2015rating 3+ yrs old | 16 Mar 2017 | — | Richmond upon Thames |
| Medacs Healthcare PLC - Leeds | Good, published 28 Jul 2016rating 3+ yrs old | 10 Mar 2017 | — | Bradford |
| Castlerock Recruitment Group Limited | Requires improvement, published 7 Apr 2016rating 3+ yrs old | 27 Feb 2017 | — | St. Helens |
| CRG Homecare-North Yorkshire | Good, published 28 Jul 2016rating 3+ yrs old | 24 Jan 2017 | — | North Yorkshire |
| CRG Homecare Milton Keynes | Requires improvement, published 25 Jun 2016rating 3+ yrs old | 16 Dec 2016 | — | Milton Keynes |
| CRG Homecare - Blackburn | Good, published 10 Aug 2016rating 3+ yrs old | 7 Dec 2016 | — | Blackburn with Darwen |
| Castlerock Recruitment Group Limited | Requires improvement, published 17 Aug 2015rating 3+ yrs old | 19 Oct 2016 | — | Leeds |
| CRG Homecare -Tadcaster | Not yet rated | 28 Apr 2016 | — | North Yorkshire |
| CRG Homecare - Hampshire | Not yet rated | 17 Mar 2016 | — | Hampshire |
| CRG Homecare - Liverpool | Requires improvement, published 15 Sep 2015rating 3+ yrs old | 1 Mar 2016 | — | Liverpool |
| CRG Homecare - Salford | Requires improvement, published 26 Nov 2015rating 3+ yrs old | 15 Dec 2015 | — | Salford |
| CRG Homecare - Richmond | Good, published 19 May 2015rating 3+ yrs old | 11 Aug 2015 | — | Richmond upon Thames |
| Castlerock Recruitment Group Limited Stoke | Not yet rated | 28 Jun 2015 | — | Stoke-on-Trent |
| Castlerock Recruitment Group Limited Liverpool | Not yet rated | 15 Jun 2015 | — | Liverpool |
| Medacs Healthcare - Manchester | Requires improvement, published 3 Aug 2015rating 3+ yrs old | 23 Mar 2015 | — | Manchester |
| CRG Homecare Richmond | Not yet rated | 4 Feb 2015 | — | Richmond upon Thames |
| Medacs Homecare - Croydon | Not yet rated | 15 Dec 2014 | — | Croydon |
| Castlerock Recruitment Group Limited Rochdale | Not yet rated | 9 Jun 2014 | — | Rochdale |
| Castlerock Recruitment Group Limited Trafford | Not yet rated | 9 Jun 2014 | — | Trafford |
| CRG Healthcare | Not yet rated | 19 Mar 2014 | — | Rochdale |
Diligence pack
This page is the free overview. The full diligence pack on HCRG adds the Safe/Well-led exposure per site, inspection recency, local-market registrations and closures, and the Companies House linkage — hand-reviewed, verbatim, citable. £149 single site · £249 provider group · 48-hour turnaround.
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