Community based adult social care services

Phoenix Care

Broadway House, Telford, TF1 1QA · Telford and Wrekin · West Midlands

Community based adult social care services · operated by Phoenix Care 91 Ltd

CQC overall rating

Good3 Jun 2025

Diligence verdict

Rated Good overall, with every key question Good.

On the record: No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

Older people People living with dementia People with a physical disability People with mental health needs People with a learning disability or autistic people People with a sight or hearing impairment Younger adults (under 65)People recovering from drug or alcohol dependencePeople with an eating disorder

Select a group to see other services registered for it in Telford and Wrekin.

What it provides

Care at home (visits)

Looking for services registered for a particular need? Find care that fits in Telford and Wrekin.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key question	Rating	Published
Safe	Good	3 Jun 2025
Effective	Goodrating 3+ yrs old	8 Oct 2022
Caring	Goodrating 3+ yrs old	8 Oct 2022
Responsive	Goodrating 3+ yrs old	8 Oct 2022
Well-led	Good	3 Jun 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Phoenix Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration

Registered with CQC: 18 Aug 2021
Service type: Community based adult social care services
Sector: Social Care Org
On CQC’s site: cqc.org.uk/location/1-11004697229

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.