Universal Care Services Hinckley
Carr House, Unit 1, Hinckley, LE10 0PR · Leicestershire · East Midlands
Community based adult social care services · operated by Universal Care Services (UK) Limited, part of Clece Care Services
Diligence verdict
Rated Requires improvement overall, and the rating is 6 years old, and 2 of this operator's 8 rated homes are below Good.
- Below Good on
- SafeRequires improvement13 Feb 2020rating 3+ yrs oldResponsiveRequires improvement13 Feb 2020rating 3+ yrs oldWell-ledRequires improvement13 Feb 2020rating 3+ yrs old
- Age of rating
- 6 years old — published 13 Feb 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 8 of Universal Care Services (UK) Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 13 Feb 2020 |
| Effective | Goodrating 3+ yrs old | 13 Feb 2020 |
| Caring | Goodrating 3+ yrs old | 13 Feb 2020 |
| Responsive | Requires improvementrating 3+ yrs old | 13 Feb 2020 |
| Well-led | Requires improvementrating 3+ yrs old | 13 Feb 2020 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 8 other locations
Other active services registered to Universal Care Services (UK) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Carewatch - Corby | Good12 May 2022rating 3+ yrs old | North Northamptonshire |
| Carewatch - Norfolk | Good3 Jul 2021rating 3+ yrs old | Norfolk |
| R & L Healthcare | Good28 Sep 2019rating 3+ yrs old | Worcestershire |
| Universal Care Services (Park View) | Good9 Feb 2023rating 3+ yrs old | Cambridgeshire |
| Universal Care Services - Mill View ECH | Requires improvement30 Jan 2021rating 3+ yrs old | Cambridgeshire |
| Universal Care Services Coleshill | Good1 Dec 2020rating 3+ yrs old | Warwickshire |
| Universal Care Services Walsall | Not yet rated | Walsall |
| Universal Care services Ipswich | Good27 Nov 2020rating 3+ yrs old | Suffolk |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Universal Care Services Hinckley adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 30 Jan 2014
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1214012379
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.