Creative Support - Teesside Services
2 Innovation Court, Stockton-on-Tees, TS18 3DA · Stockton-on-Tees · North East
This is CQC’s published rating for the supported living service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.
CQC has rated more than one service at this address. Every one it has published:
- Supported Living — Outstanding, published 20 Aug 2026
- Homecare — Outstanding, published 3 Jul 2026
What the record says
Rated Outstanding overall, but 5 of this operator's 76 rated services are below Good.
- This operator's rated services
- Of Creative Support Limited's 76 rated services, 5 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Supported living
- Registered with CQC
- 15 Nov 2010
- Run by
- Creative Support Limited
- Part of
- Creative Support Limited · 89 services
- Phone
- 01642661890
- Website
- www.creativesupport.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Stockton-on-Tees.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in Stockton-on-Tees.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
For the supported living service — the same service the rating above belongs to.
| Key question | Rating | Published |
|---|---|---|
| Safe | Outstanding | 20 Aug 2026 |
| Effective | Outstanding | 20 Aug 2026 |
| Caring | Outstanding | 20 Aug 2026 |
| Responsive | Outstanding | 20 Aug 2026 |
| Well-led | Outstanding | 20 Aug 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 88 other locations
Other active services registered to Creative Support Limited. The verdict above reads across this operator's whole rated portfolio.
…and 76 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Creative Support - Teesside Services adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Creative Support - Durham Servicesabout 0 miles · Stockton On TeesGood, published 23 Mar 2018rating 3+ yrs old
- Real Life Options - Teesside and Redcar Outreach and Supported Livingabout 0 miles · Stockton On TeesGood, published 25 Sep 2019rating 3+ yrs old
- Real Life Options- Hartlepoolabout 0 miles · Stockton-on-teesGood, published 1 May 2020rating 3+ yrs old
- Avalon Teesside Servicesabout 0.3 miles · Stockton On TeesGood, published 7 Mar 2024
See everything registered for these needs in Stockton-on-Tees →
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-133366635
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.