Routes Healthcare Merseyside
5 New Hall, Liverpool, L10 1LD · Liverpool · North West
“Not yet rated” means CQC has not published a rating for this registration — usual for recently registered services, which can wait months or years for a first inspection. It is not a judgement either way.
CQC’s records also hold a deregistered registration with this name at this postcode: Routes Healthcare Merseyside, Routes Healthcare (North) Limited, deregistered 13 Dec 2022.
What the record says
CQC has not published an overall rating for this service, registered 13 Dec 2022 — and that is not a judgement either way. Of this operator's 8 rated services, 2 are below Good.
- This operator's rated services
- Of Routes Healthcare (North) Limited's 8 rated services, 2 are below Good. This one has no published rating, so it is not counted. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 13 Dec 2022
- Run by
- Routes Healthcare (North) Limited
- Part of
- Routes Healthcare · 11 services
- Phone
- 0151305286
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Liverpool.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Liverpool.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
No key-question ratings published. CQC rates services on five questions — safe, effective, caring, responsive and well-led — once it has inspected; this service has no published inspection ratings yet.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 9 other locations
Other active services registered to Routes Healthcare (North) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Just a Little Company | Not yet rated | Derbyshire |
| Routes Healthcare - Kirklees | Good, published 19 Feb 2019rating 3+ yrs old | Calderdale |
| Routes Healthcare Burnley | Good, published 18 Jul 2023rating 3+ yrs old | Lancashire |
| Routes Healthcare DCA | Good, published 10 Dec 2020rating 3+ yrs old | Blackpool |
| Routes Healthcare Preston | Good, published 19 May 2025 | Lancashire |
| Routes Healthcare Rochdale | Requires improvement, published 6 Dec 2023 | Rochdale |
| Routes Healthcare Sunderland | Good, published 4 Jul 2023rating 3+ yrs old | Sunderland |
| Routes Healthcare Tameside | Requires improvement, published 12 Nov 2025 | Tameside |
| Routes Healthcare Wirral | Good, published 5 Jul 2023rating 3+ yrs old | Wirral |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Routes Healthcare Merseyside adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- CARAH Careabout 0 miles · LiverpoolGood, published 6 Aug 2022rating 3+ yrs old
- Helping Hands Aintreeabout 0 miles · LiverpoolGood, published 6 Jun 2023rating 3+ yrs old
- Home Instead Liverpool Central and Northabout 0 miles · LiverpoolOutstanding, published 30 Mar 2018rating 3+ yrs old
- J.A.D Direct Limitedabout 0 miles · LiverpoolGood, published 15 Feb 2024
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-14567688232
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.