CareSectorWatch
Community based adult social care services

Domiciliary Services

Tower House, London, SE13 5JX · Lewisham · London

Community based adult social care services · operated by PLUS (Providence Linc United Services)

CQC overall rating
Requires improvement7 May 2022rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 4 years old, and 1 of this operator's 6 rated homes are below Good.

Below Good on
SafeRequires improvement7 May 2022rating 3+ yrs old
EffectiveRequires improvement7 May 2022rating 3+ yrs old
CaringRequires improvement7 May 2022rating 3+ yrs old
ResponsiveRequires improvement7 May 2022rating 3+ yrs old
Well-ledRequires improvement7 May 2022rating 3+ yrs old
Age of rating
4 years old — published 7 May 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
1 of 6 of PLUS (Providence Linc United Services)'s rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old7 May 2022
EffectiveRequires improvementrating 3+ yrs old7 May 2022
CaringRequires improvementrating 3+ yrs old7 May 2022
ResponsiveRequires improvementrating 3+ yrs old7 May 2022
Well-ledRequires improvementrating 3+ yrs old7 May 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to PLUS (Providence Linc United Services). The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Elwis HouseGood9 Jul 2022rating 3+ yrs oldLewisham
Gaywood StreetGood27 Jan 2024Southwark
Holmbury Dene (Respite)Good1 Jan 2019rating 3+ yrs oldLewisham
Montbelle RoadGood1 Jun 2018rating 3+ yrs oldGreenwich
Springbank RoadGood4 Mar 2020rating 3+ yrs oldLewisham

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Domiciliary Services adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
26 Jan 2011
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-145903986

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.