CareSectorWatch
Community based adult social care services

PentaCare (West Suffolk)

48 Eastgate Street, Bury St. Edmunds, IP33 1YW · Suffolk · East of England

Community based adult social care services · operated by Pentacare Services Ltd

CQC overall rating
Good5 May 2026

Diligence verdict

Rated Good overall, but 1 of this operator's 2 rated homes are below Good.

Operator's wider portfolio
1 of 2 of Pentacare Services Ltd's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood5 May 2026
EffectiveGood5 May 2026
CaringGood5 May 2026
ResponsiveGood5 May 2026
Well-ledGood5 May 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 3 other locations

Other active services registered to Pentacare Services Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
PentaCare (Bromley & Orpington)Not yet ratedBromley
PentaCare (West Kent)Requires improvement24 Feb 2023rating 3+ yrs oldKent
Pentacare (West Sussex & Hove)Not yet ratedWest Sussex

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on PentaCare (West Suffolk) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
20 Mar 2023
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-15183517217

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.