CareSectorWatch
Community based adult social care services

DHC - Connaught House

Connaught House, Loughborough, LE11 2EY · Leicestershire · East Midlands

Community based adult social care services · operated by DHC Midlands Ltd

CQC overall rating
Requires improvement9 Aug 2022rating 3+ yrs old

CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.

Diligence verdict

Rated Requires improvement overall, and the rating is 3 years old, and 1 of this operator's 4 rated homes are below Good.

Below Good on
SafeRequires improvement9 Aug 2022rating 3+ yrs old
Well-ledRequires improvement9 Aug 2022rating 3+ yrs old
Age of rating
3 years old — published 9 Aug 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
1 of 4 of DHC Midlands Ltd's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old9 Aug 2022
EffectiveGoodrating 3+ yrs old9 Aug 2022
CaringGoodrating 3+ yrs old9 Aug 2022
ResponsiveGoodrating 3+ yrs old9 Aug 2022
Well-ledRequires improvementrating 3+ yrs old9 Aug 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 3 other locations

Other active services registered to DHC Midlands Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
DHC - Dudley & SandwellGood28 Aug 2019rating 3+ yrs oldDudley
DHC - Gretton CourtGood30 Sep 2021rating 3+ yrs oldLeicestershire
DHC - WatersideGood29 Sep 2021rating 3+ yrs oldLeicestershire

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on DHC - Connaught House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
4 Apr 2023
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-15310625184

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.