Ruby Care
Wrantage Mills, Taunton, TA3 6DG · Somerset · South West
CQC’s records also hold a deregistered registration with this name at this postcode: Ruby Care, Mrs Emma Purvis, deregistered 14 Oct 2014.
What the record says
Rated Good overall, but 1 of this operator's 2 rated services is below Good.
- This operator's rated services
- Of Ruby Care Limited's 2 rated services, 1 is below Good — not this one.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 14 Oct 2014
- Run by
- Ruby Care Limited
- Phone
- 01823480640
- Website
- www.ruby-care.com
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Somerset.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Somerset.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 27 Mar 2025 |
| Effective | Goodrating 3+ yrs old | 23 Feb 2018 |
| Caring | Goodrating 3+ yrs old | 23 Feb 2018 |
| Responsive | Goodrating 3+ yrs old | 23 Feb 2018 |
| Well-led | Good | 27 Mar 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 1 other location
Other active services registered to Ruby Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Woodlands Farmhouse | Requires improvement, published 8 Mar 2023rating 3+ yrs old | Somerset |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Ruby Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- CL Lifestyles Night Care Somersetabout 2.6 miles · TauntonGood, published 13 Apr 2019rating 3+ yrs old
- Dimensions Somerset Taunton Domiciliary Care Officeabout 3.7 miles · TauntonGood, published 14 Feb 2023rating 3+ yrs oldinherited from a previous registration
- Live in Careabout 3.7 miles · TauntonGood, published 24 Jul 2025
- Magnus Care Ltd - Tauntonabout 3.7 miles · TauntonNot yet rated
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1700338755
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.