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Community based adult social care services

The Oaklea Trust (Durham & Northumberland)

Office 80 ViewPoint, Consett, DH8 6BN · County Durham · North East

CQC overall rating
Requires improvement, published 26 Nov 2024

This is CQC’s published rating for the supported living service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.

What the record says

Rated Requires improvement overall.

Operator's wider portfolio
All 3 of The Oaklea Trust's rated services are Good or better.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

At a glance
Care type
Care at home (visits) · Supported living
Registered with CQC
14 Jan 2015
Run by
The Oaklea Trust
Phone
01207583988

Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

Select a group to see other services registered for it in County Durham.

What it provides

Care at home (visits) · Supported living

Looking for services registered for a particular need? Find care that fits in County Durham.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeNot yet rated
EffectiveNot yet rated
CaringNot yet rated
ResponsiveNot yet rated
Well-ledNot yet rated

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 3 other locations

Other active services registered to The Oaklea Trust. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Garth Brow (Adult Care Home)Good, published 14 Sep 2018rating 3+ yrs oldWestmorland and Furness
The Oaklea Trust (South Lakes & Furness)Good, published 10 Aug 2022rating 3+ yrs oldWestmorland and Furness
Yealand Drive (Adult Care Home)Good, published 12 Aug 2023Westmorland and Furness

Data as published by CQC to 8 Jul 2026 · source: CQC

What this page can’t tell you

CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.

  • What are the fees, and what do they not include?
  • Do you have a vacancy now, and would you hold a room?
  • How many staff are on at night, and how are transfers staffed?
  • What change in someone’s needs would mean they had to move, and can I see that in the contract?

More on what actually decides a good home-care agency at choosing home care.

What to do next
Diligence pack

Need this on paper? The single-site diligence pack on The Oaklea Trust (Durham & Northumberland) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →

Similar services nearby

Other services in Consettregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.

See everything registered for these needs in Consett

Provenance & source
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-1869999029

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.