Guardian Homecare (Basildon)
1st Floor, Pembroke House, Basildon, SS13 3DU · Essex · East of England
This is CQC’s published rating for the homecare service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.
What the record says
Rated Good overall, but the rating is 2 years old.
- Age of rating
- 2 years old — published 15 Aug 2024, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Guardian Homecare UK Ltd's 10 rated services, none are below Good — including this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Extra care housing · Shared Lives (care in a carer’s own home) · Supported living
- Registered with CQC
- 18 Feb 2015
- Run by
- Guardian Homecare UK Ltd
- Part of
- City and County Healthcare Group · 192 services
- Phone
- 01268585820
- Website
- www.guardianhomecare.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Essex.
Care at home (visits) · Extra care housing · Shared Lives (care in a carer’s own home) · Supported living
Looking for services registered for a particular need? Find care that fits in Essex.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
For the homecare service — the same service the rating above belongs to.
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 15 Aug 2024 |
| Effective | no rating published | — |
| Caring | no rating published | — |
| Responsive | no rating published | — |
| Well-led | Good | 15 Aug 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service. A dash means CQC’s published data holds no rating for that key question for this service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 11 other locations
Other active services registered to Guardian Homecare UK Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Guardian Homecare (Blackburn) | Good, published 8 Sep 2023 | Blackburn with Darwen |
| Guardian Homecare (Blackpool) | Good, published 11 Nov 2025homecare service | Blackpool |
| Guardian Homecare (Burnley) | Good, published 9 Apr 2020rating 3+ yrs old | Lancashire |
| Guardian Homecare (Greenbrook House) | Good, published 24 Jun 2025 | Lancashire |
| Guardian Homecare (Lighthouse View) | Good, published 13 Oct 2021rating 3+ yrs old | Lancashire |
| Guardian Homecare (Morecambe) | Good, published 4 Feb 2020rating 3+ yrs old | Lancashire |
| Guardian Homecare (Ormskirk) | Good, published 17 Jan 2020rating 3+ yrs old | Lancashire |
| Guardian Homecare (Preston) | Good, published 18 May 2019rating 3+ yrs old | Lancashire |
| Guardian Homecare (Tatton Gardens) | Not yet rated | Lancashire |
| Guardian Homecare (The Atrium) | Not yet rated | Lancashire |
| Guardian Homecare (The Courtyards) | Good, published 10 Nov 2021rating 3+ yrs old | Lancashire |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Guardian Homecare (Basildon) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- London Care (Basildon)about 0 miles · BasildonGood, published 25 May 2023rating 3+ yrs old
- South Essex Domiciliary Careabout 0 miles · BasildonGood, published 3 Aug 2023rating 3+ yrs old
- 3 Broadway Chambersabout 0.1 miles · BasildonGood, published 18 Oct 2019rating 3+ yrs old
- Ros and Mos House Support Ltdabout 0.1 miles · BasildonRequires improvement, published 22 Apr 2025
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1888400174
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.