Care Quality Services IOW
Office A, College House, Sandown, PO36 8EB · Isle of Wight · South East
What the record says
Rated Requires improvement overall, and 2 of this operator's 21 rated services are below Good — this one and 1 other.
- Below Good on
- SafeRequires improvement, published 21 Nov 2025Well-ledRequires improvement, published 21 Nov 2025
- This operator's rated services
- Of Care Quality Services Limited's 21 rated services, 2 are below Good — this one and 1 other. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 4 Jun 2024
- Run by
- Care Quality Services Limited
- Part of
- Cera Care · 146 services
- Phone
- 01983401865
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Isle of Wight.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Isle of Wight.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 21 Nov 2025 |
| Effective | Good | 21 Nov 2025 |
| Caring | Good | 21 Nov 2025 |
| Responsive | Good | 21 Nov 2025 |
| Well-led | Requires improvement | 21 Nov 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 28 other locations
Other active services registered to Care Quality Services Limited. The verdict above reads across this operator's whole rated portfolio.
…and 16 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Care Quality Services IOW adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Apex Prime Care - Isle of Wightabout 0 miles · SandownGood, published 29 Nov 2019rating 3+ yrs old
- Pacific Care Services Limited - Isle of Wightabout 0 miles · SandownRequires improvement, published 24 Feb 2026
- Acorn Care Serviceabout 0.1 miles · SandownGood, published 27 Apr 2023rating 3+ yrs old
- Milford Del Support Agencyabout 1.3 miles · SandownOutstanding, published 18 Jul 2025
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-19415944915
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.