Care By Us- Bircherley Court
Railway Street, Hertford, SG14 1RL · Hertfordshire · East of England
“Not yet rated” means CQC has not published a rating for this registration — usual for recently registered services, which can wait months or years for a first inspection. It is not a judgement either way.
What the record says
CQC has not yet published an overall rating for this service — a common position for a recently registered service, and not a judgement either way. Of this operator's 2 rated services, 1 is below Good.
- This operator's rated services
- Of Care By Us Ltd's 2 rated services, 1 is below Good. This one has no published rating, so it is not counted. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Extra care housing
- Registered with CQC
- 4 Dec 2024
- Run by
- Care By Us Ltd
- Part of
- City and County Healthcare Group · 192 services
- Phone
- 07557982925
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hertfordshire.
Extra care housing
Looking for services registered for a particular need? Find care that fits in Hertfordshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
No key-question ratings published. CQC rates services on five questions — safe, effective, caring, responsive and well-led — once it has inspected; this service has no published inspection ratings yet.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 5 other locations
Other active services registered to Care By Us Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Care By Us - North London & West Hertfordshire | Outstanding, published 7 Nov 2019rating 3+ yrs old | Hertfordshire |
| Care By Us Limited | Requires improvement, published 23 Jul 2025homecare service | Hertfordshire |
| Care By Us – Fred Millard Court | Not yet rated | Hertfordshire |
| Care By Us – Silkin Court | Not yet rated | Hertfordshire |
| Care By Us – Swan Field Court | Not yet rated | Hertfordshire |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Care By Us- Bircherley Court adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other services of the same type within 10 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Care By Us – Swan Field Courtabout 6.7 miles · WelwynNot yet rated
- Care By Us – Silkin Courtabout 7.5 miles · StevenageNot yet rated
- Sumners Farm Closeabout 7.5 miles · HarlowRequires improvement, published 7 Oct 2022rating 3+ yrs old
- Lifeways Community Care (New Barnet)about 7.8 miles · HatfieldInadequate, published 12 Sep 2025homecare service
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-20631765533
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.