Ideal Home
Bicton Heath House, Shrewsbury, SY3 5DH · Shropshire · West Midlands
44 beds · operated by Croftwood Care (Cheshire) Limited, part of Minster Care Group
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Requires improvement overall, and the rating is 2 years old, and 2 of this operator's 10 rated homes are below Good.
- Below Good on
- SafeRequires improvement24 Aug 2023EffectiveRequires improvement12 Nov 2022rating 3+ yrs oldCaringRequires improvement12 Nov 2022rating 3+ yrs oldResponsiveRequires improvement12 Nov 2022rating 3+ yrs oldWell-ledRequires improvement24 Aug 2023
- Age of rating
- 2 years old — published 24 Aug 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 10 of Croftwood Care (Cheshire) Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 24 Aug 2023 |
| Effective | Requires improvementrating 3+ yrs old | 12 Nov 2022 |
| Caring | Requires improvementrating 3+ yrs old | 12 Nov 2022 |
| Responsive | Requires improvementrating 3+ yrs old | 12 Nov 2022 |
| Well-led | Requires improvement | 24 Aug 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 9 other locations
Other active services registered to Croftwood Care (Cheshire) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Astbury Lodge Residential Care Home | Good17 Jan 2019rating 3+ yrs old | Cheshire West and Chester |
| Crossways Residential Care Home | Good29 Apr 2022rating 3+ yrs old | Cheshire West and Chester |
| Holcroft Grange Residential Care Home | Requires improvement5 Jan 2026 | Warrington |
| Leycester House Residential Care Home | Good3 Jan 2019rating 3+ yrs old | Cheshire East |
| Parklands Residential Care Home | Good18 Jul 2018rating 3+ yrs old | Cheshire East |
| The Hawthorns | Good22 Apr 2021rating 3+ yrs old | Cheshire East |
| Wealstone Residential Home | Good18 Sep 2021rating 3+ yrs old | Cheshire West and Chester |
| Westy Hall Residential Care Home | Good8 Aug 2019rating 3+ yrs old | Warrington |
| Whetstone Hey Residential Home | Good23 Aug 2019rating 3+ yrs old | Cheshire West and Chester |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Ideal Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 12 Jun 2025
- Beds
- 44
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-21880946497
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.