Sanctuary Home Care Ltd - Bushey Heath
93 Elstree Road, Bushey, WD23 4EE · Hertfordshire · East of England
What the record says
Rated Good overall, but the rating is 6 years old, and 1 of this operator's 32 rated services is below Good.
- Age of rating
- 6 years old — published 8 Feb 2020, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Sanctuary Home Care Limited's 32 rated services, 1 is below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 20 Oct 2015
- Run by
- Sanctuary Home Care Limited
- Part of
- Sanctuary Care Limited · 126 services
- Phone
- 02037613394
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hertfordshire.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Hertfordshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 8 Feb 2020 |
| Effective | Goodrating 3+ yrs old | 8 Feb 2020 |
| Caring | Goodrating 3+ yrs old | 8 Feb 2020 |
| Responsive | Goodrating 3+ yrs old | 8 Feb 2020 |
| Well-led | Goodrating 3+ yrs old | 8 Feb 2020 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 32 other locations
Other active services registered to Sanctuary Home Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 26a Sussex Avenue | Good, published 1 Jun 2019rating 3+ yrs old | Kent |
| Aldam House and Cottage | Good, published 29 Dec 2023 | East Riding of Yorkshire |
| Cardigan House | Good, published 18 May 2023rating 3+ yrs old | Wirral |
| Clover Court | Good, published 21 Sep 2022rating 3+ yrs old | Suffolk |
| Corner House Residential Care Home | Outstanding, published 30 Nov 2018rating 3+ yrs old | Nottinghamshire |
| Eastgate Residential Home | Good, published 24 Apr 2026 | Stoke-on-Trent |
| Gravesend Care Services | Good, published 30 Jun 2017rating 3+ yrs old | Kent |
| High Worple | Good, published 24 Oct 2023 | Harrow |
| Hilltop House (Domiciliary Care) | Outstanding, published 2 Apr 2020rating 3+ yrs old | Suffolk |
| Montague Road Care Home | Outstanding, published 24 Jul 2019rating 3+ yrs old | Suffolk |
| Pennefather Court | Good, published 20 Oct 2018rating 3+ yrs old | Buckinghamshire |
| Sanctuary Supported Living (98 Old Milton Road) | Good, published 16 Aug 2018rating 3+ yrs old | Hampshire |
…and 20 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Sanctuary Home Care Ltd - Bushey Heath adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Broadway Houseabout 1.9 miles · StanmoreGood, published 6 Jul 2023rating 3+ yrs old
- Elysian Stanmore Care Company Limitedabout 2.1 miles · StanmoreGood, published 13 Apr 2022rating 3+ yrs old
- A2Z Home Care Services Limitedabout 2.2 miles · WatfordGood, published 6 Feb 2025
- Busheyabout 2.2 miles · WatfordGood, published 25 Apr 2018rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2242427437
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.