SENSE Community Services and Supported Living (South West)
Otterhayes Office,, Ottery St. Mary, EX11 1RH · Devon · South West
Community based adult social care services · operated by Sense, part of Sense - The National Deafblind and Rubella Association
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Outstanding overall, but the rating is 7 years old, and 5 of this operator's 46 rated homes are below Good.
- Age of rating
- 7 years old — published 5 Jul 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 5 of 46 of Sense's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 5 Jul 2019 |
| Effective | Goodrating 3+ yrs old | 5 Jul 2019 |
| Caring | Outstandingrating 3+ yrs old | 5 Jul 2019 |
| Responsive | Outstandingrating 3+ yrs old | 5 Jul 2019 |
| Well-led | Goodrating 3+ yrs old | 5 Jul 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 45 other locations
Other active services registered to Sense. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Otterhayes | Good10 Aug 2022rating 3+ yrs old | Devon |
| SENSE - 1 Ashley Green | Good28 Jan 2020rating 3+ yrs old | Leeds |
| SENSE - 11 Station Road | Requires improvement22 Apr 2025 | Birmingham |
| SENSE - 115 Gough Road | Good15 Jan 2020rating 3+ yrs old | Birmingham |
| SENSE - 129 Neale Avenue | Good6 Dec 2018rating 3+ yrs old | North Northamptonshire |
| SENSE - 138 Bradford Road | Good28 Feb 2020rating 3+ yrs old | Leeds |
| SENSE - 163 Newington Road | Good16 Nov 2022rating 3+ yrs old | Kent |
| SENSE - 18 Water Gate | Good10 Sep 2025 | Lincolnshire |
| SENSE - 2 and 10 Grove Road | Good23 Jan 2019rating 3+ yrs old | Birmingham |
| SENSE - 20-32 Horton Street | Good31 Jan 2019rating 3+ yrs old | Sandwell |
| SENSE - 21a and 21b Johnson Avenue | Good4 Jan 2019rating 3+ yrs old | Lincolnshire |
| SENSE - 25 Horsegate | Good18 Apr 2018rating 3+ yrs old | Lincolnshire |
…and 33 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on SENSE Community Services and Supported Living (South West) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Apr 2025
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-22766582945
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.