Empathy Care24 - Hertfordshire
BizSpace Suite 034, IMex Centre, Hemel Hempstead, HP2 7DX · Hertfordshire · East of England
Community based adult social care services · operated by Empathy Care24 Limited
Diligence verdict
Rated Good overall, but the rating is 6 years old.
- Age of rating
- 6 years old — published 24 Dec 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hertfordshire.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in Hertfordshire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 24 Dec 2019 |
| Effective | Goodrating 3+ yrs old | 24 Dec 2019 |
| Caring | Goodrating 3+ yrs old | 24 Dec 2019 |
| Responsive | Goodrating 3+ yrs old | 24 Dec 2019 |
| Well-led | Goodrating 3+ yrs old | 24 Dec 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Empathy Care24 Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Empathy Care24 Ltd - Cambridgeshire | Not yet rated | Peterborough |
| Empathy Care24 Northampton | Not yet rated | West Northamptonshire |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Empathy Care24 - Hertfordshire adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 21 Jan 2016
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2432363970
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.