Metro Homecare Ltd
Room 15, 3rd Floor, Maitland House, Southend-on-sea, SS1 2JY · Southend-on-Sea · East of England
CQC lists this location as dormant — registered, but not currently providing the regulated activity.
“Not yet rated” means CQC has not published a rating for this registration — usual for recently registered services, which can wait months or years for a first inspection. It is not a judgement either way.
What the record says
CQC has not yet published an overall rating for this service — a common position for a recently registered service, and not a judgement either way.
- Operator's wider portfolio
- All 5 of Metro Homecare Ltd's rated services are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 24 Sep 2025
- Run by
- Metro Homecare Ltd
- Phone
- 01245820620
- Website
- www.metrohomecare.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Southend-on-Sea.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Southend-on-Sea.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
No key-question ratings published. CQC rates services on five questions — safe, effective, caring, responsive and well-led — once it has inspected; this service has no published inspection ratings yet.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 5 other locations
Other active services registered to Metro Homecare Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Metro Homecare Limited | Good, published 15 Dec 2025 | West Sussex |
| Metro Homecare Ltd | Good, published 18 Oct 2022rating 3+ yrs old | Brent |
| Metro Homecare Ltd | Good, published 25 May 2019rating 3+ yrs old | Southwark |
| Metro Homecare Ltd | Good, published 8 Sep 2023 | Newham |
| Metro Homecare Ltd | Good, published 11 Jun 2022rating 3+ yrs old | Ealing |
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Metro Homecare Ltd adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Southend-on-searegistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Alpha Health & Care Services LimitedSouthend-on-seaGood, published 9 Oct 2024
- Bloomsbury Home Care - South EssexSouthend-on-seaGood, published 17 Dec 2024
- Carlton CourtSouthend-on-seaGood, published 27 Sep 2024
- CC Health Care LimitedSouthend-on-seaGood, published 26 Oct 2019rating 3+ yrs old
See everything registered for these needs in Southend-on-sea→
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-24968721560
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.