CareSectorWatch
Community based adult social care services

Extra Care

The Coulson Centre, Spennymoor, DL16 7RS · County Durham · North East

Community based adult social care services · operated by Durham County Council

CQC overall rating
Good2 Feb 2024

Diligence verdict

Rated Good overall, but the rating is 2 years old.

Age of rating
2 years old — published 2 Feb 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 3 of Durham County Council's rated homes are Good or better.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

What it provides

Care at home (visits) · Extra care housing

Looking for services registered for a particular need? Find care that fits in County Durham.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood2 Feb 2024
EffectiveGoodrating 3+ yrs old26 Sep 2018
CaringGoodrating 3+ yrs old26 Sep 2018
ResponsiveGoodrating 3+ yrs old26 Sep 2018
Well-ledGood2 Feb 2024

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 2 other locations

Other active services registered to Durham County Council. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Durham Shared Lives Scheme1 DL15 9ESOutstanding16 Dec 2022rating 3+ yrs oldCounty Durham
Hawthorn HouseOutstanding3 Apr 2020rating 3+ yrs oldCounty Durham

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Extra Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
31 May 2011
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-253570847

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.