Peppercorn House
31 Peppercorn Way, Ipswich, IP2 8RT · Suffolk · East of England
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
CQC’s records also hold a deregistered registration with this name at this postcode: Peppercorn House, Ambient Support Limited, deregistered 24 Nov 2025.
What the record says
Rated Good overall, but the rating is 8 years old, and 4 of this operator's 26 rated services are below Good.
- Age of rating
- 8 years old — published 9 Jun 2018, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Agincare UK Limited's 26 rated services, 4 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Extra care housing
- Registered with CQC
- 18 Nov 2025
- Run by
- Agincare UK Limited
- Part of
- Agincare · 99 services
- Phone
- 01473603850
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Suffolk.
Care at home (visits) · Extra care housing
Looking for services registered for a particular need? Find care that fits in Suffolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 9 Jun 2018 |
| Effective | Goodrating 3+ yrs old | 9 Jun 2018 |
| Caring | Goodrating 3+ yrs old | 9 Jun 2018 |
| Responsive | Goodrating 3+ yrs old | 9 Jun 2018 |
| Well-led | Goodrating 3+ yrs old | 9 Jun 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 31 other locations
Other active services registered to Agincare UK Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Agincare Oxford | Good, published 1 Apr 2023rating 3+ yrs old | Oxfordshire |
| Agincare UK - Ash Lea Court Extra Care Scheme | Good, published 16 Aug 2023rating 3+ yrs old | Bristol, City of |
| Agincare UK - Orchid House EC | Not yet rated | North Yorkshire |
| Agincare UK Andover | Good, published 19 Dec 2019rating 3+ yrs old | Hampshire |
| Agincare UK Bridport | Good, published 27 Sep 2018rating 3+ yrs old | Dorset |
| Agincare UK Brighton | Requires improvement, published 14 Sep 2021rating 3+ yrs old | Brighton and Hove |
| Agincare UK Bristol | Good, published 18 Mar 2021rating 3+ yrs old | Bristol, City of |
| Agincare UK Christchurch | Good, published 29 Nov 2024 | Bournemouth, Christchurch and Poole |
| Agincare UK Dorchester | Good, published 12 Mar 2026homecare service | Dorset |
| Agincare UK Eastbourne | Good, published 5 Mar 2021rating 3+ yrs old | East Sussex |
| Agincare UK Edward Jenner Court | Outstanding, published 12 Jul 2018rating 3+ yrs old | South Gloucestershire |
| Agincare UK Ferndown | Good, published 21 Aug 2019rating 3+ yrs old | Dorset |
…and 19 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Peppercorn House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Support Unlimited Uk Ltdabout 0.2 miles · IpswichGood, published 9 Aug 2018rating 3+ yrs old
- Swanton Community Services Suffolkabout 0.2 miles · IpswichNot yet rated
- Sycamore Careabout 0.2 miles · IpswichNot yet rated
- Sanctuary Supported Living - Suffolk Domiciliary Careabout 0.3 miles · IpswichGood, published 21 Oct 2017rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-25369385190
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.