Integrated Crisis Response Service
Neville Centre, Leicester, LE5 4PW · Leicester · East Midlands
Community based adult social care services · operated by Leicester City Council
Diligence verdict
Rated Outstanding overall, with every key question Good and none of this operator's 3 rated homes are below Good.
- Operator's wider portfolio
- All 3 of Leicester City Council's rated homes are Good or better.
- On the record
- No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Leicester.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Leicester.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Outstanding | 15 Apr 2026 |
| Effective | Outstanding | 15 Apr 2026 |
| Caring | Outstanding | 15 Apr 2026 |
| Responsive | Outstanding | 15 Apr 2026 |
| Well-led | Outstanding | 15 Apr 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Leicester City Council. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Leicester City Council Shared Lives Service | Good11 Oct 2019rating 3+ yrs old | Leicester |
| Reablement Provider Service | Outstanding6 Feb 2026 | Leicester |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Integrated Crisis Response Service adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 27 Apr 2016
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2604947530
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.