Norton Nurses Second Office
23c Horseshoe Park, Reading, RG8 7JW · West Berkshire · South East
Community based adult social care services · operated by Norton Nurses Limited
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (9 Apr 2019), and the rating is 7 years old.
- Below Good on
- Well-ledRequires improvement9 Apr 2019rating 3+ yrs old
- Age of rating
- 7 years old — published 9 Apr 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 2 of Norton Nurses Limited's rated homes are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in West Berkshire.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in West Berkshire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 9 Apr 2019 |
| Effective | Goodrating 3+ yrs old | 9 Apr 2019 |
| Caring | Goodrating 3+ yrs old | 9 Apr 2019 |
| Responsive | Goodrating 3+ yrs old | 9 Apr 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 9 Apr 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 1 other location
Other active services registered to Norton Nurses Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Norton Nurses | Good9 Mar 2023rating 3+ yrs old | West Northamptonshire |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Norton Nurses Second Office adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 18 May 2026
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-27180071115
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.