CareSectorWatch
Community based adult social care services

Swann House

Saxon Road, Saxmundham, IP17 1EE · Suffolk · East of England

Community based adult social care services · operated by Orwell Housing Association Limited

CQC overall rating
Good18 Oct 2019rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 6 years old, and 1 of this operator's 17 rated homes are below Good.

Age of rating
6 years old — published 18 Oct 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
1 of 17 of Orwell Housing Association Limited's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

What it provides

Care at home (visits) · Supported living

Looking for services registered for a particular need? Find care that fits in Suffolk.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old18 Oct 2019
EffectiveGoodrating 3+ yrs old18 Oct 2019
CaringGoodrating 3+ yrs old18 Oct 2019
ResponsiveGoodrating 3+ yrs old18 Oct 2019
Well-ledGoodrating 3+ yrs old18 Oct 2019

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 16 other locations

Other active services registered to Orwell Housing Association Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Beaumont HouseGood2 Jun 2023rating 3+ yrs oldEssex
Blackbourne ViewGood26 Jul 2018rating 3+ yrs oldSuffolk
Deben ViewGood18 Nov 2023Suffolk
Emily Bray HouseGood28 Oct 2023Suffolk
Jamie Cann HouseGood23 Sep 2017rating 3+ yrs oldSuffolk
Kittens LaneGood18 May 2019rating 3+ yrs oldNorfolk
Levington CourtGood27 Apr 2019rating 3+ yrs oldSuffolk
Margery Girling HouseGood25 Feb 2020rating 3+ yrs oldSuffolk
Marram GreenGood17 Oct 2017rating 3+ yrs oldSuffolk
Orwell Central Supported Living Domiciliary Care ServiceGood31 Dec 2022rating 3+ yrs oldSuffolk
Orwell EastGood23 Jan 2018rating 3+ yrs oldSuffolk
Pitches ViewGood29 Apr 2022rating 3+ yrs oldSuffolk

…and 4 more.

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Swann House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
10 Aug 2016
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-2827317520

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.