New Horizon Care
5 The Point, Market Harborough, LE16 7QU · Leicestershire · East Midlands
Diligence verdict
Rated Good overall, but Safe is Requires improvement (23 Mar 2026).
- Below Good on
- SafeRequires improvement, published 23 Mar 2026
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits) · Rehabilitation service
- Registered with CQC
- 28 Oct 2011
- Run by
- New Horizons Care Limited
- Phone
- 01536762332
- Website
- www.NewHorizonsCare.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Leicestershire.
Care at home (visits) · Rehabilitation service
Looking for services registered for a particular need? Find care that fits in Leicestershire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 23 Mar 2026 |
| Effective | Good | 23 Mar 2026 |
| Caring | Good | 23 Mar 2026 |
| Responsive | Good | 23 Mar 2026 |
| Well-led | Good | 23 Mar 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on New Horizon Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Leicestershireregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Prestige Nursing- Ashby De La ZouchAshby De La ZouchOutstanding, published 26 Nov 2025
- Bright Intergrated Care LtdLeicesterGood, published 15 Feb 2019rating 3+ yrs old
- Melton Care Services LimitedWigstonGood, published 15 Dec 2023
- Melton Care Services LimitedMelton MowbrayRequires improvement, published 27 Jan 2026
See everything registered for these needs in Leicestershire→
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-327065600
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.