Portland Domiciliary Service
Willington Care Village, Crook, DL15 0PW · County Durham · North East
Community based adult social care services · operated by Bondcare Willington Limited, part of Bondcare
Diligence verdict
Rated Requires improvement overall, and the rating is 2 years old, and 3 of this operator's 7 rated homes are below Good.
- Below Good on
- SafeRequires improvement27 Jan 2024Well-ledRequires improvement27 Jan 2024
- Age of rating
- 2 years old — published 27 Jan 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 3 of 7 of Bondcare Willington Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 27 Jan 2024 |
| Effective | Goodrating 3+ yrs old | 3 Aug 2018 |
| Caring | Goodrating 3+ yrs old | 3 Aug 2018 |
| Responsive | Goodrating 3+ yrs old | 3 Aug 2018 |
| Well-led | Requires improvement | 27 Jan 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 6 other locations
Other active services registered to Bondcare Willington Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Allington House | Good12 Sep 2019rating 3+ yrs old | Stockton-on-Tees |
| Birch Tree Manor | Requires improvement15 Dec 2021rating 3+ yrs old | Wirral |
| Brancepeth Court | Good21 Dec 2022rating 3+ yrs old | County Durham |
| County Homes | Requires improvement24 Jun 2022rating 3+ yrs old | Wirral |
| Lumley Residential Home | Good21 Dec 2022rating 3+ yrs old | County Durham |
| Richmond Court | Good15 Jan 2026 | County Durham |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Portland Domiciliary Service adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 1 Nov 2011
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-327139466
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.