OFFICE
21a North Hill, Colchester, CO1 1EG · Essex · East of England
Community based adult social care services · operated by Golden Hands Home Care Ltd
Diligence verdict
Rated Inadequate overall, and the rating is 2 years old.
- Below Good on
- SafeRequires improvement17 Aug 2023EffectiveRequires improvement17 Aug 2023CaringRequires improvement17 Aug 2023ResponsiveInadequate17 Aug 2023Well-ledInadequate17 Aug 2023
- Age of rating
- 2 years old — published 17 Aug 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 17 Aug 2023 |
| Effective | Requires improvement | 17 Aug 2023 |
| Caring | Requires improvement | 17 Aug 2023 |
| Responsive | Inadequate | 17 Aug 2023 |
| Well-led | Inadequate | 17 Aug 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on OFFICE adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 26 Feb 2017
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3538945450
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.