Mencap - West Suffolk Domiciliary Care Agency
Office, Drummond Court,, Bury St. Edmunds, IP33 3NN · Suffolk · East of England
Community based adult social care services · operated by Royal Mencap Society, part of Royal Mencap Society
Diligence verdict
Rated Good overall, but the rating is 8 years old, and 3 of this operator's 60 rated homes are below Good.
- Age of rating
- 8 years old — published 19 Jun 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 3 of 60 of Royal Mencap Society's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 19 Jun 2018 |
| Effective | Goodrating 3+ yrs old | 19 Jun 2018 |
| Caring | Goodrating 3+ yrs old | 19 Jun 2018 |
| Responsive | Goodrating 3+ yrs old | 19 Jun 2018 |
| Well-led | Goodrating 3+ yrs old | 19 Jun 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 65 other locations
Other active services registered to Royal Mencap Society. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 92 North Street | Good17 Apr 2019rating 3+ yrs old | Staffordshire |
| Arbor Way | Good1 Jun 2019rating 3+ yrs old | Solihull |
| Bluebell House | Good4 Jan 2019rating 3+ yrs old | Middlesbrough |
| Cambridgeshire and Peterborough Domiciliary Care Agency | Good16 Nov 2017rating 3+ yrs old | Peterborough |
| Chestnut House | Good1 Apr 2020rating 3+ yrs old | Stockton-on-Tees |
| Cinnamon House | Good14 Dec 2019rating 3+ yrs old | Middlesbrough |
| Cornwall and South Devon Support Services | Good7 Jul 2023rating 3+ yrs old | Cornwall |
| Cottingham Road | Good5 Mar 2018rating 3+ yrs old | North Northamptonshire |
| Dolphin Court | Good23 Mar 2018rating 3+ yrs old | Hampshire |
| Doncaster Community Support | Not Rated | Doncaster |
| East Fields | Outstanding9 Aug 2019rating 3+ yrs old | Derbyshire |
| East Sussex Domiciliary Care Agency | Good25 Oct 2019rating 3+ yrs old | East Sussex |
…and 53 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Mencap - West Suffolk Domiciliary Care Agency adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 20 Mar 2017
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3617655390
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.