CareSectorWatch
Community based adult social care services

Help at Home Leicester

Unit 1 & 2, Leicester, LE19 4SA · Leicestershire · East Midlands

Community based adult social care services · operated by Help At Home (Egerton Lodge) Limited, part of City and County Healthcare Group

CQC overall rating
Good22 Dec 2020rating 3+ yrs old

Diligence verdict

Rated Good overall, but Effective is Requires improvement (11 Sep 2019), and the rating is 5 years old.

Below Good on
EffectiveRequires improvement11 Sep 2019rating 3+ yrs old
Age of rating
5 years old — published 22 Dec 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 2 of Help At Home (Egerton Lodge) Limited's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old22 Dec 2020
EffectiveRequires improvementrating 3+ yrs old11 Sep 2019
CaringGoodrating 3+ yrs old11 Sep 2019
ResponsiveGoodrating 3+ yrs old11 Sep 2019
Well-ledGoodrating 3+ yrs old22 Dec 2020

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 1 other location

Other active services registered to Help At Home (Egerton Lodge) Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Help at Home (Danbury Gardens)Good9 Feb 2026Leicester

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Help at Home Leicester adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
10 Apr 2017
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-3644486458

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.