Alexandras Community Care St Austell
Unit 3A, St. Austell, PL25 3HQ · Cornwall · South West
Community based adult social care services · operated by Westcountry Home Care Limited
Diligence verdict
Rated Good overall, but Effective is Requires improvement (27 Jul 2018), and the rating is 7 years old.
- Below Good on
- EffectiveRequires improvement27 Jul 2018rating 3+ yrs old
- Age of rating
- 7 years old — published 27 Jul 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 5 of Westcountry Home Care Limited's rated homes are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Cornwall.
Care at home (visits)
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Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 27 Jul 2018 |
| Effective | Requires improvementrating 3+ yrs old | 27 Jul 2018 |
| Caring | Goodrating 3+ yrs old | 27 Jul 2018 |
| Responsive | Goodrating 3+ yrs old | 27 Jul 2018 |
| Well-led | Goodrating 3+ yrs old | 27 Jul 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Westcountry Home Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Alexandras Community Care Penryn | Good21 Jan 2021rating 3+ yrs old | Cornwall |
| Alexandras Community Care Penzance | Good8 Feb 2019rating 3+ yrs old | Cornwall |
| Alexandras Community Care Redruth | Good17 Jan 2023rating 3+ yrs old | Cornwall |
| Alexandras Community Care Truro | Good13 Jan 2026 | Cornwall |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Alexandras Community Care St Austell adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 3 May 2017
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3749695640
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.