CareSectorWatch
Community based adult social care services

Custom Care - Wolverhampton

Saturn Place Suites G11A & G11B,, Wolverhampton, WV4 6JX · Wolverhampton · West Midlands

Community based adult social care services · operated by London Care Limited, part of City and County Healthcare Group

CQC overall rating
Good12 Jul 2024

Diligence verdict

Rated Good overall, but Responsive is Requires improvement (14 Nov 2018), and 5 of this operator's 26 rated homes are below Good.

Below Good on
ResponsiveRequires improvement14 Nov 2018rating 3+ yrs old
Operator's wider portfolio
5 of 26 of London Care Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood12 Jul 2024
EffectiveGoodrating 3+ yrs old14 Nov 2018
CaringGoodrating 3+ yrs old14 Nov 2018
ResponsiveRequires improvementrating 3+ yrs old14 Nov 2018
Well-ledGoodrating 3+ yrs old14 Nov 2018

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 27 other locations

Other active services registered to London Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Comfort Call (Priory Court)Good12 Nov 2021rating 3+ yrs oldNottinghamshire
Comfort Call (Worksop)Good20 Dec 2019rating 3+ yrs oldNottinghamshire
Custom Care (Cannock)Requires improvement10 Mar 2020rating 3+ yrs oldStaffordshire
London Care (Atlas Place)Requires improvement2 Dec 2021rating 3+ yrs oldMedway
London Care (Basildon)Good25 May 2023rating 3+ yrs oldEssex
London Care (Bristol Court)Good10 Sep 2025Hounslow
London Care (East London)Good31 May 2023rating 3+ yrs oldTower Hamlets
London Care (Fellows Court)Good24 Jul 2019rating 3+ yrs oldCroydon
London Care (Helmi House)Good17 May 2022rating 3+ yrs oldLambeth
London Care (Hillyard House)Good15 Feb 2023rating 3+ yrs oldLambeth
London Care (Holloway)Good25 Nov 2022rating 3+ yrs oldIslington
London Care (Lapwing Court)Good21 May 2021rating 3+ yrs oldWest Sussex

…and 15 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Custom Care - Wolverhampton adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
7 Sep 2017
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-4233544528

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.