Leicestershire Community Support Scheme
Flat 2, Loughborough, LE11 5BT · Leicestershire · East Midlands
This is CQC’s published rating for the supported living service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.
What the record says
Rated Good overall, but 4 of this operator's 65 rated services are below Good.
- This operator's rated services
- Of Royal Mencap Society's 65 rated services, 4 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Supported living
- Registered with CQC
- 29 Jun 2012
- Run by
- Royal Mencap Society
- Part of
- Royal Mencap Society · 65 services
- Phone
- 01509268209
- Website
- www.mencap.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Leicestershire.
Supported living
Looking for services registered for a particular need? Find care that fits in Leicestershire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
For the supported living service — the same service the rating above belongs to.
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 4 Nov 2025 |
| Effective | Good | 4 Nov 2025 |
| Caring | Good | 4 Nov 2025 |
| Responsive | Good | 4 Nov 2025 |
| Well-led | Good | 4 Nov 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 64 other locations
Other active services registered to Royal Mencap Society. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 92 North Street | Good, published 17 Apr 2019rating 3+ yrs old | Staffordshire |
| Arbor Way | Good, published 1 Jun 2019rating 3+ yrs old | Solihull |
| Bluebell House | Good, published 4 Jan 2019rating 3+ yrs old | Middlesbrough |
| Cambridgeshire and Peterborough Domiciliary Care Agency | Good, published 16 Nov 2017rating 3+ yrs old | Peterborough |
| Chestnut House | Good, published 1 Apr 2020rating 3+ yrs old | Stockton-on-Tees |
| Cinnamon House | Good, published 14 Dec 2019rating 3+ yrs old | Middlesbrough |
| Cornwall and South Devon Support Services | Good, published 7 Jul 2023rating 3+ yrs old | Cornwall |
| Cottingham Road | Good, published 5 Mar 2018rating 3+ yrs old | North Northamptonshire |
| Dolphin Court | Good, published 23 Mar 2018rating 3+ yrs old | Hampshire |
| Doncaster Community Support | Good, published 7 May 2025homecare service | Doncaster |
| East Fields | Outstanding, published 9 Aug 2019rating 3+ yrs old | Derbyshire |
| East Sussex Domiciliary Care Agency | Good, published 25 Oct 2019rating 3+ yrs old | East Sussex |
…and 52 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Leicestershire Community Support Scheme adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other services of the same type within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Adjuvo Leicesterabout 0.2 miles · LoughboroughGood, published 2 Feb 2023rating 3+ yrs old
- ASD Support LTDabout 0.5 miles · LoughboroughOutstanding, published 2 Jun 2026
- Loughboroughabout 0.5 miles · LoughboroughGood, published 3 Dec 2021rating 3+ yrs old
- Red Apple Care Ltdabout 0.6 miles · LoughboroughNot yet rated
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-437850264
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.