Community Careline
First Floor Offices, Gillingham, ME8 7JH · Medway · South East
Community based adult social care services · operated by Community Careline Services Medway Limited
Diligence verdict
Rated Requires improvement overall, and the rating is 4 years old.
- Below Good on
- SafeRequires improvement28 Jul 2021rating 3+ yrs oldEffectiveRequires improvement28 Jul 2021rating 3+ yrs oldWell-ledInadequate28 Jul 2021rating 3+ yrs old
- Age of rating
- 4 years old — published 28 Jul 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 28 Jul 2021 |
| Effective | Requires improvementrating 3+ yrs old | 28 Jul 2021 |
| Caring | Goodrating 3+ yrs old | 11 Sep 2019 |
| Responsive | Goodrating 3+ yrs old | 11 Sep 2019 |
| Well-led | Inadequaterating 3+ yrs old | 28 Jul 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Community Careline adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 20 Dec 2017
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-4514455627
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.