Highgate Home Care
Lancaster House, Bridlington, YO15 3QY · East Riding of Yorkshire · Yorkshire and The Humber
What the record says
Rated Good overall, but 4 of this operator's 9 rated homes are below Good.
- Operator's wider portfolio
- 4 of 9 of Highgate Care Services Ltd's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 2 Jul 2018
- Run by
- Highgate Care Services Ltd
- Part of
- North Bay Group · 49 services
- Phone
- 01262609865
- Website
- www.burlingtoncare.com
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in East Riding of Yorkshire.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in East Riding of Yorkshire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 7 Apr 2026 |
| Effective | Good | 7 Apr 2026 |
| Caring | Good | 7 Apr 2026 |
| Responsive | Good | 7 Apr 2026 |
| Well-led | Good | 7 Apr 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 9 other locations
Other active services registered to Highgate Care Services Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Cranswick Lodge | Requires improvement, published 18 Feb 2023rating 3+ yrs old | East Riding of Yorkshire |
| Figham House | Requires improvement, published 21 Feb 2025 | East Riding of Yorkshire |
| Foresters Lodge | Requires improvement, published 19 Jun 2026 | East Riding of Yorkshire |
| Maple Lodge Care Home | Good, published 10 Jan 2023rating 3+ yrs old | North Yorkshire |
| Oaktree Hall & Lodge | Good, published 30 May 2024 | East Riding of Yorkshire |
| The Elms Care Home | Good, published 2 May 2019rating 3+ yrs old | Lincolnshire |
| The Grange | Good, published 11 Nov 2020rating 3+ yrs old | Darlington |
| The Lawns Care Home | Good, published 6 Oct 2022rating 3+ yrs old | Darlington |
| The Limes | Requires improvement, published 12 Nov 2022rating 3+ yrs old | East Riding of Yorkshire |
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Highgate Home Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Bridlingtonregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- BridlingtonBridlingtonGood, published 14 Mar 2025
- Cosford HouseBridlingtonGood, published 7 Apr 2026
- Good, published 9 Jul 2021rating 3+ yrs old
- Housing 21 - Bridlington BranchBridlingtonGood, published 10 Mar 2026
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-5258497804
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.