Swanton Community Services – Hertfordshire
1a, Stevenage, SG1 2EF · Hertfordshire · East of England
Community based adult social care services · operated by Swanton Community Services, part of Alina Homecare
Diligence verdict
Rated Requires improvement overall, and the rating is 3 years old, and 1 of this operator's 5 rated homes are below Good.
- Below Good on
- EffectiveRequires improvement29 Jun 2023rating 3+ yrs oldWell-ledRequires improvement29 Jun 2023rating 3+ yrs old
- Age of rating
- 3 years old — published 29 Jun 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 5 of Swanton Community Services's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 29 Jun 2023 |
| Effective | Requires improvementrating 3+ yrs old | 29 Jun 2023 |
| Caring | Goodrating 3+ yrs old | 9 Nov 2019 |
| Responsive | Goodrating 3+ yrs old | 9 Nov 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 29 Jun 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 6 other locations
Other active services registered to Swanton Community Services. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Swanton Community Services – Bournemouth, Christchurch and Poole | Not Rated | Bournemouth, Christchurch and Poole |
| Swanton Community Services – Buckinghamshire | Not yet rated | Milton Keynes |
| Swanton Community Services – Kent | Good18 Dec 2020rating 3+ yrs old | Kent |
| Swanton Community Services – Somerset | Good19 Jan 2023rating 3+ yrs old | Somerset |
| Swanton Community Services – Southampton and Hampshire | Good31 May 2024 | Hampshire |
| Swanton Community Services – Surrey | Good9 Jan 2019rating 3+ yrs old | Sutton |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Swanton Community Services – Hertfordshire adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 4 Oct 2018
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-5842997881
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.