Comfort Call-Stockton
Suites 505 & 506 Belasis Business Centre, Billingham, TS23 4EA · Stockton-on-Tees · North East
Community based adult social care services · operated by Comfort Call Limited, part of City and County Healthcare Group
Diligence verdict
Rated Good overall, but the rating is 5 years old, and 3 of this operator's 21 rated homes are below Good.
- Age of rating
- 5 years old — published 19 May 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 3 of 21 of Comfort Call Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 19 May 2021 |
| Effective | Goodrating 3+ yrs old | 19 May 2021 |
| Caring | Goodrating 3+ yrs old | 19 May 2021 |
| Responsive | Goodrating 3+ yrs old | 19 May 2021 |
| Well-led | Goodrating 3+ yrs old | 19 May 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 26 other locations
Other active services registered to Comfort Call Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Comfort Call (Gascoigne House) | Not yet rated | Leeds |
| Comfort Call - Astley Court | Requires improvement4 Sep 2021rating 3+ yrs old | Salford |
| Comfort Call - Cheltenham | Good7 Mar 2018rating 3+ yrs old | Gloucestershire |
| Comfort Call - Kilbourn House | Good10 Jul 2021rating 3+ yrs old | Newcastle upon Tyne |
| Comfort Call - Latham Court | Good11 Dec 2021rating 3+ yrs old | Liverpool |
| Comfort Call - Liverpool | Requires improvement15 Jun 2021rating 3+ yrs old | Liverpool |
| Comfort Call - Monica Court | Good3 Nov 2022rating 3+ yrs old | Salford |
| Comfort Call - North East Lincolnshire | Not yet rated | North East Lincolnshire |
| Comfort Call - Oldham | Good1 Feb 2019rating 3+ yrs old | Tameside |
| Comfort Call - St Andrews House | Good26 Jul 2022rating 3+ yrs old | Nottinghamshire |
| Comfort Call - Sunderland | Good16 Sep 2022rating 3+ yrs old | Sunderland |
| Comfort Call - Winford House | Not yet rated | Stockton-on-Tees |
…and 14 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Comfort Call-Stockton adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 2 Jul 2019
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-6904254548
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.