Real Life Options - Newcastle and Durham
0,G,6 Grainger Suite Dobson House, Newcastle Upon Tyne, NE3 3PF · Newcastle upon Tyne · North East
What the record says
Rated Good overall, but the rating is 3 years old, and 1 of this operator's 13 rated services are below Good.
- Age of rating
- 3 years old — published 22 Jul 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 13 of Real Life Options's rated services are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits) · Supported living
- Registered with CQC
- 8 Nov 2019
- Run by
- Real Life Options
- Part of
- Real Life Options · 15 services
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Newcastle upon Tyne.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in Newcastle upon Tyne.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 22 Jul 2022 |
| Effective | Goodrating 3+ yrs old | 22 Jul 2022 |
| Caring | Goodrating 3+ yrs old | 22 Jul 2022 |
| Responsive | Goodrating 3+ yrs old | 22 Jul 2022 |
| Well-led | Goodrating 3+ yrs old | 22 Jul 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 14 other locations
Other active services registered to Real Life Options. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Real Life Options - 18 Bisley Drive | Good, published 22 Jun 2023rating 3+ yrs old | South Tyneside |
| Real Life Options - 2 Frederick Street | Good, published 24 Feb 2023rating 3+ yrs old | Stockton-on-Tees |
| Real Life Options - 90 Capel Gardens | Good, published 12 Jun 2026 | Harrow |
| Real Life Options - 96 Bishopton Road | Good, published 13 Nov 2019rating 3+ yrs old | Stockton-on-Tees |
| Real Life Options - 96 Harrowdene Road | Good, published 10 Jul 2021rating 3+ yrs old | Brent |
| Real Life Options - Darlington Road | Good, published 24 Feb 2023rating 3+ yrs old | Stockton-on-Tees |
| Real Life Options - Long Eaton Supported Living and Outreach | Not yet rated | Derbyshire |
| Real Life Options - South Tyneside | Good, published 13 Aug 2022rating 3+ yrs old | South Tyneside |
| Real Life Options - Springfield Road | Good, published 13 Mar 2020rating 3+ yrs old | Birmingham |
| Real Life Options - Teesside and Redcar Outreach and Supported Living | Good, published 25 Sep 2019rating 3+ yrs old | Stockton-on-Tees |
| Real Life Options - West Midlands Supported Living and Outreach Services | Good, published 2 Nov 2019rating 3+ yrs old | Coventry |
| Real Life Options - Yorkshire | Requires improvement, published 8 Mar 2023rating 3+ yrs old | Leeds |
…and 2 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Real Life Options - Newcastle and Durham adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Newcastle Upon Tyneregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Home Instead Senior CareNewcastle Upon TyneOutstanding, published 14 Jan 2021rating 3+ yrs old
- Longworth CMS LtdNewcastle Upon TyneOutstanding, published 17 Aug 2018rating 3+ yrs old
- St Anthony of Padua Care ServicesNewcastle Upon TyneOutstanding, published 23 Dec 2023
- St Cuthberts Care Supported LivingNewcastle Upon TyneOutstanding, published 9 Oct 2018rating 3+ yrs old
See everything registered for these needs in Newcastle Upon Tyne→
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-7813575752
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.