Phoenix Care Support Services
37 Victoria Road, Romford, RM1 2LH · Havering · London
Community based adult social care services · operated by Phoenix Care Support Services Limited
Diligence verdict
Rated Requires improvement overall, and the rating is 4 years old.
- Below Good on
- SafeRequires improvement13 Apr 2022rating 3+ yrs oldEffectiveRequires improvement13 Apr 2022rating 3+ yrs oldCaringRequires improvement13 Apr 2022rating 3+ yrs oldResponsiveRequires improvement13 Apr 2022rating 3+ yrs oldWell-ledRequires improvement13 Apr 2022rating 3+ yrs old
- Age of rating
- 4 years old — published 13 Apr 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 13 Apr 2022 |
| Effective | Requires improvementrating 3+ yrs old | 13 Apr 2022 |
| Caring | Requires improvementrating 3+ yrs old | 13 Apr 2022 |
| Responsive | Requires improvementrating 3+ yrs old | 13 Apr 2022 |
| Well-led | Requires improvementrating 3+ yrs old | 13 Apr 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Phoenix Care Support Services adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 23 Jan 2020
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-8251228746
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.