Precious Homes Black Country Community Services
Goldcrest Office, Goldcrest Court, Dudley, DY2 0PH · Dudley · West Midlands
This is CQC’s published rating for the supported living service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.
What the record says
Rated Good overall, but 5 of this operator's 10 rated services are below Good.
- Operator's wider portfolio
- 5 of 10 of Precious Homes Limited's rated services are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits) · Supported living
- Registered with CQC
- 10 Jun 2020
- Run by
- Precious Homes Limited
- Part of
- Precious Homes · 20 services
- Phone
- 01384985820
- Website
- www.precious-homes.com
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Dudley.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in Dudley.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Not yet rated | — |
| Effective | Not yet rated | — |
| Caring | Not yet rated | — |
| Responsive | Not yet rated | — |
| Well-led | Not yet rated | — |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 10 other locations
Other active services registered to Precious Homes Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Elderberry Mews and Mulberry Court | Requires improvement, published 14 Sep 2021rating 3+ yrs old | Birmingham |
| Gloucestershire Community Support Services | Not yet rated | Gloucestershire |
| Precious Homes Bedfordshire | Requires improvement, published 11 Aug 2023 | Central Bedfordshire |
| Precious Homes Birmingham | Requires improvement, published 13 Jan 2021rating 3+ yrs old | Birmingham |
| Precious Homes East London | Good, published 12 Nov 2024 | Newham |
| Precious Homes Limited | Good, published 3 Nov 2023 | Haringey |
| Precious Homes North London | Good, published 31 Mar 2025 | Brent |
| Prince Regent House | Good, published 24 Sep 2022rating 3+ yrs old | Newham |
| Swan Court | Requires improvement, published 23 Apr 2022rating 3+ yrs old | Birmingham |
| Vermont House | Good, published 3 Apr 2020rating 3+ yrs old | Birmingham |
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Precious Homes Black Country Community Services adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Dudleyregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Good, published 23 Jul 2022rating 3+ yrs old
- Good, published 26 Jul 2019rating 3+ yrs old
- Good, published 29 May 2019rating 3+ yrs old
- Good, published 2 Apr 2019rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-8501704620
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.