The Independence at Home Service
Castle House, Newcastle, ST5 1BL · Staffordshire · West Midlands
Community based adult social care services · operated by Staffordshire County Council
“Not yet rated” means CQC has not published a rating for this service — usual for recently registered services, which can wait months or years for a first inspection. It is not a judgement either way.
Diligence verdict
CQC has not yet published an overall rating for this service — a common position for a recently registered home, and not a judgement either way. Across this operator's wider portfolio, 1 of this operator's 4 rated homes are below Good.
- Operator's wider portfolio
- 1 of 4 of Staffordshire County Council's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
No key-question ratings published. CQC rates services on five questions — safe, effective, caring, responsive and well-led — once it has inspected; this service has no published inspection ratings yet.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Staffordshire County Council. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Greenfield House | Requires improvement17 Nov 2023 | Staffordshire |
| Hawthorn House | Good14 Dec 2018rating 3+ yrs old | Staffordshire |
| Horninglow Bungalows | Good2 Dec 2017rating 3+ yrs old | Staffordshire |
| Staffordshire County Council - 114 Douglas Road | Good4 Jan 2019rating 3+ yrs old | Staffordshire |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Independence at Home Service adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 22 May 2020
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-8941507062
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.