CareSectorWatch
Community based adult social care services

Hearten UK Ltd

25 Rivermead Road, Reading, RG5 4DH · Wokingham · South East

Community based adult social care services · operated by Hearten UK Ltd

CQC overall rating
Requires improvement6 Oct 2022rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 3 years old.

Below Good on
SafeRequires improvement6 Oct 2022rating 3+ yrs old
EffectiveRequires improvement6 Oct 2022rating 3+ yrs old
Well-ledRequires improvement6 Oct 2022rating 3+ yrs old
Age of rating
3 years old — published 6 Oct 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old6 Oct 2022
EffectiveRequires improvementrating 3+ yrs old6 Oct 2022
CaringGoodrating 3+ yrs old6 Oct 2022
ResponsiveGoodrating 3+ yrs old6 Oct 2022
Well-ledRequires improvementrating 3+ yrs old6 Oct 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Hearten UK Ltd adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
29 Oct 2020
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-9779897537

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.