Lady Elizabeth House
Lady Elizabeth House, Maidenhead, SL6 4EP · Windsor and Maidenhead · South East
CQC’s records also hold a deregistered registration with this name at this postcode: Lady Elizabeth House, The Fremantle Trust, deregistered 10 Dec 2020.
What the record says
Rated Good overall, but the rating is 3 years old.
- Age of rating
- 3 years old — published 31 Jan 2023, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Optalis Limited's 12 rated services, none are below Good — including this one.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Extra care housing
- Registered with CQC
- 10 Dec 2020
- Run by
- Optalis Limited
- Phone
- 01628635879
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Windsor and Maidenhead.
Extra care housing
Looking for services registered for a particular need? Find care that fits in Windsor and Maidenhead.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 31 Jan 2023 |
| Effective | Goodrating 3+ yrs old | 31 Jan 2023 |
| Caring | Goodrating 3+ yrs old | 31 Jan 2023 |
| Responsive | Goodrating 3+ yrs old | 31 Jan 2023 |
| Well-led | Goodrating 3+ yrs old | 31 Jan 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 13 other locations
Other active services registered to Optalis Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 16 Homeside Close | Good, published 4 Dec 2019rating 3+ yrs old | Windsor and Maidenhead |
| 5 Winston Court | Good, published 5 Dec 2018rating 3+ yrs old | Windsor and Maidenhead |
| 9 Allenby Road | Good, published 3 Apr 2020rating 3+ yrs old | Windsor and Maidenhead |
| Bluebell House Residential and Nursing Home | Good, published 3 Jul 2026 | Wokingham |
| Hollies | Good, published 6 Jun 2019rating 3+ yrs old | West Berkshire |
| Loddon Court | Good, published 30 Nov 2019rating 3+ yrs old | Wokingham |
| Optalis - Community Living Services | Not yet rated | Wokingham |
| Optalis Extra Care Berkshire | Good, published 1 Aug 2018rating 3+ yrs old | Wokingham |
| Optalis ILS -WAM domiciliary care office | Not yet rated | Windsor and Maidenhead |
| Optalis Independent Living services - Maidenhead | Good, published 17 Nov 2021rating 3+ yrs old | Windsor and Maidenhead |
| Optalis Supporting People Services | Good, published 10 May 2019rating 3+ yrs old | Wokingham |
| Short Term Support and Rehabilitation Team | Good, published 8 Jan 2019rating 3+ yrs old | Windsor and Maidenhead |
…and 1 more.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Lady Elizabeth House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other services of the same type within 10 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- CCS Homecare Services Limitedabout 3.5 miles · SloughGood, published 12 Jun 2021rating 3+ yrs old
- Northampton Place and The Pines (Care Outlook)about 5.1 miles · SloughGood, published 7 Feb 2019rating 3+ yrs oldinherited from a previous registration
- Transparent Care Limitedabout 7.3 miles · BeaconsfieldRequires improvement, published 4 Aug 2022rating 3+ yrs old
- Optalis Extra Care Berkshireabout 9.4 miles · WokinghamGood, published 1 Aug 2018rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-9922750916
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.