North Bay House
Borrow Road, Lowestoft, NR32 3PW · Suffolk · East of England
29 beds · operated by Hellendoorn Healthcare Limited
Diligence verdict
Rated Inadequate overall, and 1 of this operator's 2 rated homes are below Good.
- Below Good on
- SafeInadequate31 Oct 2025EffectiveInadequate31 Oct 2025CaringInadequate31 Oct 2025ResponsiveRequires improvement31 Oct 2025Well-ledInadequate31 Oct 2025
- Operator's wider portfolio
- 1 of 2 of Hellendoorn Healthcare Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Inadequate | 31 Oct 2025 |
| Effective | Inadequate | 31 Oct 2025 |
| Caring | Inadequate | 31 Oct 2025 |
| Responsive | Requires improvement | 31 Oct 2025 |
| Well-led | Inadequate | 31 Oct 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 1 other location
Other active services registered to Hellendoorn Healthcare Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Pear Tree Lodge Residential Home | Good31 Oct 2018rating 3+ yrs old | Suffolk |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on North Bay House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 2 Dec 2010
- Beds
- 29
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-106199876
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.