Phoenix House
122 Bromyard Road, Worcester, WR2 5DJ · Worcestershire · West Midlands
10 beds · operated by April Rai Limited
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Requires improvement overall, and the rating is 6 years old, and 2 of this operator's 2 rated homes are below Good.
- Below Good on
- SafeRequires improvement10 Oct 2019rating 3+ yrs oldEffectiveRequires improvement10 Oct 2019rating 3+ yrs oldWell-ledRequires improvement10 Oct 2019rating 3+ yrs old
- Age of rating
- 6 years old — published 10 Oct 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 2 of April Rai Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 10 Oct 2019 |
| Effective | Requires improvementrating 3+ yrs old | 10 Oct 2019 |
| Caring | Goodrating 3+ yrs old | 10 Oct 2019 |
| Responsive | Goodrating 3+ yrs old | 10 Oct 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 10 Oct 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 1 other location
Other active services registered to April Rai Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Ashville House | Requires improvement17 Feb 2024 | Waltham Forest |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Phoenix House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 12 Jul 2021
- Beds
- 10
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-10867338350
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.