Ferndale
131 Whitstone Road, Shepton Mallet, BA4 5PS · Somerset · South West
3 beds · operated by Orchard Vale Trust Limited
Diligence verdict
Rated Good overall, but the rating is 2 years old.
- Age of rating
- 2 years old — published 9 Feb 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 4 of Orchard Vale Trust Limited's rated homes are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Somerset.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Somerset.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 9 Feb 2024 |
| Effective | Goodrating 3+ yrs old | 9 Jun 2018 |
| Caring | Good | 9 Feb 2024 |
| Responsive | Good | 9 Feb 2024 |
| Well-led | Goodrating 3+ yrs old | 9 Jun 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 3 other locations
Other active services registered to Orchard Vale Trust Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| East Court | Good6 Jul 2023rating 3+ yrs old | Somerset |
| Northcroft | Good28 Oct 2020rating 3+ yrs old | Somerset |
| St Chads House | Good21 Jun 2023rating 3+ yrs old | Bath and North East Somerset |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Ferndale adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 4 Feb 2011
- Beds
- 3
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-115778948
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.