Phoenix House
218-220 Kettering Road, Northampton, NN1 4BN · West Northamptonshire · East Midlands
15 beds · operated by Wellington Support Limited, part of National Care Group
Diligence verdict
Rated Good overall, but the rating is 3 years old.
- Age of rating
- 3 years old — published 29 Nov 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 5 of Wellington Support Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 29 Nov 2022 |
| Effective | Goodrating 3+ yrs old | 29 Nov 2022 |
| Caring | Goodrating 3+ yrs old | 29 Nov 2022 |
| Responsive | Goodrating 3+ yrs old | 29 Nov 2022 |
| Well-led | Goodrating 3+ yrs old | 29 Nov 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Wellington Support Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Primrose House | Good13 Jan 2023rating 3+ yrs old | West Northamptonshire |
| Primrose House | Good17 Jan 2023rating 3+ yrs old | West Northamptonshire |
| Ryecroft Apartments | Good31 Dec 2022rating 3+ yrs old | West Northamptonshire |
| Wellington Supported Living | Good15 Mar 2019rating 3+ yrs old | West Northamptonshire |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Phoenix House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Sep 2021
- Beds
- 15
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-11608484558
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.