Willow House
2 Reading Road, Farnborough, GU14 6NA · Hampshire · South East
Diligence verdict
Rated Good overall, but the rating is 6 years old.
- Age of rating
- 6 years old — published 31 Aug 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 18
- Registered with CQC
- 24 Nov 2010
- Run by
- Willow Residential Care Limited
- Phone
- 01252522596
- Website
- www.willowhouse.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hampshire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Hampshire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 31 Aug 2019 |
| Effective | Goodrating 3+ yrs old | 31 Aug 2019 |
| Caring | Goodrating 3+ yrs old | 31 Aug 2019 |
| Responsive | Goodrating 3+ yrs old | 31 Aug 2019 |
| Well-led | Goodrating 3+ yrs old | 31 Aug 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Willow House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Farnboroughregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Blue CedarsFarnborough · 6 bedsGood, published 22 Feb 2018rating 3+ yrs old
- Fernhill Neurological Centre-Inspire Neurocare (Farnborough) LimitedFarnborough · 60 bedsGood, published 20 Aug 2025
- KnellwoodFarnborough · 52 bedsGood, published 4 Aug 2018rating 3+ yrs old
- Lavender Lodge Care HomeFarnborough · 66 bedsGood, published 10 Sep 2019rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-118907548
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.