CareSectorWatch
Care home

15 Manor Crescent

15 Manor Crescent, West Byfleet, KT14 7EN · Surrey · South East

4 beds · operated by Glenholme Specialist Healthcare (Southern Region) Ltd

CQC overall rating
Good9 Nov 2021rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 4 years old.

Age of rating
4 years old — published 9 Nov 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 5 of Glenholme Specialist Healthcare (Southern Region) Ltd's rated homes are Good or better.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

Select a group to see other services registered for it in Surrey.

What it provides

Care home without nursing

Looking for services registered for a particular need? Find care that fits in Surrey.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old9 Nov 2021
EffectiveGoodrating 3+ yrs old8 Aug 2019
CaringGoodrating 3+ yrs old8 Aug 2019
ResponsiveGoodrating 3+ yrs old8 Aug 2019
Well-ledGoodrating 3+ yrs old9 Nov 2021

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 4 other locations

Other active services registered to Glenholme Specialist Healthcare (Southern Region) Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
13 Manor CrescentGood14 Dec 2022rating 3+ yrs oldSurrey
Brighton Supported LivingGood22 Feb 2023rating 3+ yrs oldBrighton and Hove
Lustrells ValeGood14 Nov 2018rating 3+ yrs oldBrighton and Hove
The LustrellsGood28 Mar 2020rating 3+ yrs oldBrighton and Hove

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on 15 Manor Crescent adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
18 Jan 2011
Beds
4
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-120030741

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.