CareSectorWatch
Care home

Heartland Manor

The Rise, Brockenhurst, SO42 7SJ · Hampshire · South East

46 beds · operated by The Wilverley Association

CQC overall rating
Good16 Jun 2022rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 4 years old.

Age of rating
4 years old — published 16 Jun 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 2 of The Wilverley Association's rated homes are Good or better.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

What it provides

Care home without nursing

Looking for services registered for a particular need? Find care that fits in Hampshire.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old16 Jun 2022
EffectiveGoodrating 3+ yrs old18 Oct 2018
CaringGoodrating 3+ yrs old18 Oct 2018
ResponsiveGoodrating 3+ yrs old18 Oct 2018
Well-ledGoodrating 3+ yrs old16 Jun 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 1 other location

Other active services registered to The Wilverley Association. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Little HavenGood28 Oct 2024Hampshire

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Heartland Manor adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
24 Jan 2011
Beds
46
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-120439601

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.