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Community based adult social care services

Pelham Road

94 Pelham Road, Gravesend, DA11 0JB · Kent · South East

CQC overall rating
Good, published 2 Oct 2019rating 3+ yrs old

What the record says

Rated Good overall, but the rating is 6 years old, and 4 of this operator's 25 rated services are below Good.

Age of rating
6 years old — published 2 Oct 2019, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
This operator's rated services
Of FitzRoy Support's 25 rated services, 4 are below Good — not this one. See the operator.

Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC

At a glance
Care type
Supported living
Registered with CQC
10 Jan 2011
Run by
FitzRoy Support
Part of
Elizabeth Fitzroy Support · 38 services
Phone
01474321079
Website
www.efitzroy.org.uk

Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

What it provides

Supported living

Looking for services registered for a particular need? Find care that fits in Kent.

Data as published by CQC to 1 Sep 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old2 Oct 2019
EffectiveGoodrating 3+ yrs old2 Oct 2019
CaringGoodrating 3+ yrs old2 Oct 2019
ResponsiveGoodrating 3+ yrs old2 Oct 2019
Well-ledGoodrating 3+ yrs old2 Oct 2019

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 1 Sep 2026 · source: CQC

Same operator — 37 other locations

Other active services registered to FitzRoy Support. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Allen Meale WayGood, published 11 Dec 2019rating 3+ yrs oldNorfolk
Bainbridge CloseGood, published 19 Jan 2019rating 3+ yrs oldNorfolk
BrookviewGood, published 29 Nov 2019rating 3+ yrs oldCoventry
Coventry Supported Living Area 1Not yet ratedCoventry
Coventry Supported Living Area 2 and 3Not yet ratedCoventry
Coventry Supported Living Area 5Not yet ratedCoventry
Dalvington/The OaksGood, published 25 Jan 2024Worcestershire
Donec MewsGood, published 24 Oct 2018rating 3+ yrs oldHampshire
FitzRoy - Nottingham SouthNot yet ratedNottinghamshire
FitzRoy - TeddingtonGood, published 27 Oct 2021rating 3+ yrs oldRichmond upon Thames
FitzRoy Support Living - Nottingham CentralNot yet ratedNottinghamshire
FitzRoy Supported Living - CambridgeshireGood, published 3 Jan 2020rating 3+ yrs oldCambridgeshire

…and 25 more. See the full group view.

Data as published by CQC to 1 Sep 2026 · source: CQC

What this page can’t tell you

CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.

  • What are the fees, and what do they not include?
  • Do you have a vacancy now, and would you hold a room?
  • How many staff are on at night, and how are transfers staffed?
  • What change in someone’s needs would mean they had to move, and can I see that in the contract?

More on what actually decides a good home-care agency at choosing home care.

What to do next
Diligence pack

Need this on paper? The single-site diligence pack on Pelham Road adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →

Similar services nearby

Nearest first — a place to look around, not a ranking. Other services of the same type within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.

See everything registered for these needs in Gravesend →

Provenance & source
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-120635041

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.