HF Trust - Thetford Road
Thetford Road, London, KT3 5DN · Kingston upon Thames · London
What the record says
Rated Good overall, but the rating is 3 years old, and 5 of this operator's 44 rated services are below Good.
- Age of rating
- 3 years old — published 17 Aug 2023, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of HF Trust Limited's 44 rated services, 5 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 8
- Registered with CQC
- 26 Jan 2011
- Run by
- HF Trust Limited
- Part of
- HF Trust Limited · 48 services
- Phone
- 02083360134
- Website
- www.hft.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Kingston upon Thames.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Kingston upon Thames.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 17 Aug 2023 |
| Effective | Goodrating 3+ yrs old | 13 Apr 2019 |
| Caring | Goodrating 3+ yrs old | 13 Apr 2019 |
| Responsive | Goodrating 3+ yrs old | 13 Apr 2019 |
| Well-led | Goodrating 3+ yrs old | 17 Aug 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 47 other locations
Other active services registered to HF Trust Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Beech Spinney | Good, published 4 May 2019rating 3+ yrs old | Telford and Wrekin |
| HF Trust - 1 & 2 Clementi Court Houses | Good, published 20 Dec 2022rating 3+ yrs old | Worcestershire |
| HF Trust - 1 Foxlydiate Mews | Good, published 18 Sep 2018rating 3+ yrs old | Worcestershire |
| HF Trust - 117 a & b Hitchin Road | Good, published 24 May 2019rating 3+ yrs old | Central Bedfordshire |
| HF Trust - 330 Westward Road | Good, published 3 Sep 2019rating 3+ yrs old | Gloucestershire |
| HF Trust - 34 Shipston Road | Good, published 18 Nov 2023 | Warwickshire |
| HF Trust - 38 South Road | Good, published 28 Dec 2018rating 3+ yrs old | Hertfordshire |
| HF Trust - Bradbury | Good, published 14 Jun 2026 | Cornwall |
| HF Trust - Central Lancashire | Not yet rated | Blackburn with Darwen |
| HF Trust - Chy Keres | Good, published 4 Jul 2023rating 3+ yrs old | Cornwall |
| HF Trust - Clifton View | Good, published 7 Jan 2020rating 3+ yrs old | Central Bedfordshire |
| HF Trust - Corunna Close | Good, published 12 Jan 2018rating 3+ yrs old | Cambridgeshire |
…and 35 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on HF Trust - Thetford Road adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Cherry Lodgeabout 0.4 miles · New Malden · 9 bedsGood, published 10 Apr 2025
- St Ann's Lodge 1about 0.5 miles · New Malden · 6 bedsGood, published 9 Dec 2024
- St Ann's Lodge 2about 0.5 miles · New Malden · 6 bedsGood, published 7 Aug 2025care homes service
- Ashington Houseabout 0.9 miles · Worcester Park · 6 bedsGood, published 11 May 2026
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-120701855
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.